What I got was a big tin can with a card on top explaining “what to expect”. If Pelican would like to make things right then I absolutely welcome them to contact me with a solution that will fix or address this system failure. The pressure is not the issue, so as I stressed earlier Pelican needs to bring forward a real solution to the problem and stop with the wild middle of the night water pressure spiking conspiracy theories. Our first well had serious iron problems, so we had a local water treatment company come in and install a system. However, the quality is not as good as the system my brother purchased which was a lot more expensive. There's peace of mind in knowing I’m drinking clean water. I don’t know what this thing does, but it doesn’t soften water. Please share my story!! They had fabulous water. BE CAREFUL. But if I’m washing vegetables or use it for drinking water, I wanna be able to isolate the use of the water. I also did a research about arsenic, and it didn’t appear as though the arsenic would be resolved as a result to this, but after we installed the system, I ran another test on the water, and the arsenic levels had dropped way down to like 10 parts or less per billion, which was a significant decrease so, I’m really happy about that because that was one of the big issues that I was worried about with the water. I wanted the simplest filtration system for the house I could get. 1.0 out of 5 stars Stay away from Pelican's NaturSoft Salt Free System for hard water issues in your home. Our certified salt-free system does in fact prevent hard water scale but does it without removing minerals from your water. It was just really getting to be a pain, hauling those jugs of water back-and-forth. Luckily for us, one of the biggest concerns of the Pelican Water Systems company is the quality of the water we drink every day, so they have developed systems that are meant to keep us away from any harmful contaminants by using the latest technologies in terms of water treatment. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. I will likely never buy from Pelican again. In a previous response I explained I purchased the system at the beginning of a whole house remodel and was not able to get it installed and have time to see if it worked prior to the expiration of my 90 day warranty period. So, it was a very positive note. The reverse osmosis system removes 96% of fluoride and 98% of lead and comes with an NSF certification. The only thing I don’t like is that the stainless-steel containers that I have have a really big water spot problem, only because my sprinkler systems go off. What the guy in the technical department did was he just sent me another one that was already connected. Pelican is one of the best water filtration system manufacturers. The system is not working to clean our water. The People in the technical department, when they sent me one of the replacements, there were no instructions and because the ends are color-coded to go into the filters, I wasn’t sure which one to put on the top or which one to cinch on the bottom of the actual diverter head. I purchased a TDS digital tester and tested my water before the filter and after the filter. So, it’s doing a good job and I’m very happy with it. The system was worth every penny.” I would recommend this system to anybody. The iron continued to get worse, so we drilled a second well that was almost four times deeper to try to get away from the iron issues. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Pelican Water Systems Customer Service. We ended up spending $2600+ on a system and another $1500 for installation by their recommended installer. I'll give you 3 examples:1) The water was bothering my skin. We recommended having your drinking water checked for chlorine locally as its faster and less expensive to confirm that the certified carbon filter you purchased is in fact reducing the chlorine but you did not choose to have it tested, so we cannot confirm your claim on the carbon filter. My wife, every couple of weeks would get the gallon jugs and fill those up, and we would use those for drinking and cooking and for our pets. We are sorry to hear that you system is not working as you would like. I'll give you 3 examples: 1) The water was bothering my skin. In our emails with you, you indicated that you were told by the sales rep "I was told the water would be clear there is a slight chance of spotting". Good products at a good price with very helpful salespeople to steer me correctly on the purchase. Rather than being helpful, he said, "how do I know, I'm not a doctor." Once we finally got someone out here, they noticed the flow rate of the system was below the requirements of the fire suppression system. There is NO discernsble difference in clarity or softness. The Pelican Water Softener is an incredible piece of kit that’s widely regarded to be the best that money can buy. The property we bought had a well and our home inspection report said that the water had E. coli. Hopefully this will take care of the problem. A link has directed you to this review. I told them what my concern was and they told me what I needed. It was the best way to go. Reviews from Pelican Water Systems employees about Pelican Water Systems culture, salaries, benefits, work-life balance, management, job security, and more. We’ve been drinking the water and we haven’t had any intestinal problems or anything like that, so that’s a good thing. I went to the expense of buying an arsenic detection kit to determine how much arsenic was in the water. I called the Pelican "Help Line" (855-348-7771) three times and each time my calls are sent to voicemail. The calcium buildup is what causes most faucets would fail. Except that this is a slightly bigger version. It is impossible to run 2 faucets at once or the flow drops to a slow trickle - thank goodness it is only my husband and I. I should also mention that the home inspection reveled that the water pressure was on the high side prior to this system being installed. Rude, unhelpful, unprofessional. But I got a 50% reduction in the water hardness from it. I Google searched it, and then I came across the name Pelican and before that, I heard about it on the radio as well. Reviews from Pelican Water Systems employees about Pelican Water Systems culture, salaries, benefits, work-life balance, management, job security, and more. That took care of the iron, but we were having problems with like a slime in the water. However, instead of returning the product you filed a chargeback and have refused to return the product you have not paid for. Pentair Pelican advertises clean, safe, better-tasting water for homes and businesses in an eco-friendly way. The person I spoke with was so rude and unprofessional. Pelican Whole House Filter & Salt-Free Softener with UV VIEW PRICE . I told them what I had and they told me what I needed. Worst customer service. very accomodating also. The product is fine, but the customer service is awful. A softener means salt for life, plus maintenance plus they waste over 30% of their water in regeneration. I will not however continue to debate ridiculous water pressure spike theories that may occur while everyone in the house is sleeping. Was promised it will take care all water problems, water will be better than bottle water. None of this is worth $1,600. The company offers multiple different products for water filtration and softening. Very good experience!!! Be careful with these guys! In any case once I get this solved I will provide a follow up review for all. I now know that I need a salt based water softener. We have had to replace our dishwater and our faucets are corroded and now need replaced. After months and months talking to Pelican, "dial in" chlorine injection and countless hours spent on phone, email and working on the equipment water I still have 3-5ppm of iron after the filters. Recently needed stainless steel jackets to replace the original plastic covers which after 5 years outside had not only faded but cracked due to being made of high quality plastic material. Of course, I get water spots occasionally, but the actual faucets themselves seemed to be in good shape. They sent us some parts. But I’m very happy with Pelican and I'm only one year into this product. I’ll paraphrase it - hard water problems. As soon as I bypass the system the carbon stops shortly thereafter. Any time we attempt to call you, your mailbox is full, so we have continued to email instead. Very disappointed with pelican and myself for spending any money with pelican. Copyright © 2020 Consumers Unified LLC. I called and they put me through the technical department, and the guy there didn't know. We have received multiple emails from you under different names and emails which has made it difficult to respond to an email you will check. So, I wasn’t sure what to do about our chlorination injection system. Responses. Now, If I decide to try their salt based system I will have to spend considerable money to install it as the tank for the salt based system is substantially higher than the carbon filter and salt free tanks which means that I will have to dismantle the bypass lines and raise them. Worst customer service. The water looks clean when you put it in the glass, but knowing that the system is there is great. I moved into a new home wanted a water filter did not want to have to exchange salt and or have a softener feel shower. One of the most common signs of hard water is scale buildup around drains and faucets. Your site comes up quite a bit in my search. Some sand and sediment fell into the system while he was working on it. They adjusted the system, and I kept having them come back and recharge the beads, and it wasn’t working. System seems to be working well. We built a new house 10 years ago. Roy was very nice and professional. It was clearly implied (by Pelican Customer Service management) that I could look for an unlicensed plumber to do the work "because it's so easy to install, there's just 6 valves to connect". I had a couple of snags in the beginning and I called. Professional well testing was done along with a water analysis. Buy now from Amazon. I called to find out what we needed based on what we'd purchased and what was happening. On their website, you will find 4 distinct products, but upon a closer inspection, you will see that there are in fact only two products, the PC600, and the PC1000, sold with and … The results were the same, in other words the filter and softener system was not removing any of the hard water deposits that cause scale build up. And we haven’t been meeting the federal guidelines for the arsenic, so they warned us about it. The system looks like a drunk monkey installed it, I have included a photo to show how bad the installation looks. Whole home systems: Pelican Water sells whole home systems to filter or soften the water that comes to every tap or faucet of a … The slime is gone and the water smells good. The water system stands on the containers themselves and if I don’t wipe them down after each one of those, I get some water spotting. They advised me against this brand, this product and I pay for their time. So, I went out and had a guy come in. We take the item back from you no problems. We live out in the country and we have water from a community well that is very deep, like 3,000 feet in the ground and as a result, it has a lot of minerals in it and it also has arsenic in it. Hard water can build up in your pipes, cause blockages and damage your water heater. They only deal with cold water. This clogged our water heater, so that only a trickle came out when warm/hot water was on. These systems implement a method of exchanging or negating ions of common minerals to eradicate scale buildup and/or reduce the overall mineral count in your water… I wish every service provider was as honest and straightforward as Roy Moore. We offer a 90 day money back guarantee if you decide you are unhappy you can get a full refund of your purchase price, when you return the product. Perhaps my experience is somewhat unique, but I paid a lot of money for a system that I now cannot use after only 7 months. It would be great if Pelican would stop giving me the run around and stand behind their product by providing a system or solution that actually works as advertised or refund my money. I have a multi family house with 6 bathrooms. I left my name, phone number, a short message and requested a call-back all three times. One of them cracked completely because it’s plastic inside. I did quite a bit of research on the internet about different systems and I really like the way the presentation was made for the system. Thank you, you have successfully subscribed to our newsletter! Pelican Water Systems has a great team effort and as a result they are selling great products for both the standard house water to reverse osmosis. Our chlorination pump was not functioning properly. We can only refund you the purchase price of the system, we cannot refund you for fees you didn't pay us. Orders over $49 ship free, and the estimated delivery time is between one and six business days. They explained to me that the fiber cloth pre-filter would filter out most of the particulates then the tall charcoal filter would get the lead particles, but the UV light treatment would ensure that it killed any bacteria that might be in the water. We are sorry to hear you are unhappy with your 2018 purchase. Carbon from the filter is now consistently flowing into my water pipes unless I bypass the system. Do yourself a favor and steer clear of Pelican!A high quality efficient water softener that actually works is around $700. Overall, customer reviews are very positive. Not long ago I started noticing the water turning gray in my tubs and toilets. The three-stage under-counter filtration system filters 1,500 gallons of water and comes with three faucet color options. They are trying to fight me on this, try to send this to collections while my CC bank is investigating this. It was $1,600 on special. The technician (Todd **) installed it but 30 days afterwards, there has been NO change in water quality and the sulfur smell is just as bad as ever. I have never heard of a company stating a customer hasn't paid when they have, and sending them to collection while the credit card company is investigating this. Both Pelican and Springwell’s whole house saltless softening systems follow the same process to greatly reduce hard water. ConsumerAffairs is not a government agency. Water test done by pelican on 8/29/19 show iron tank is only taking out 1.16ppm of iron out of 4.55ppm. I was advised several times by the plumbers here and I just don't know why I didn't listen to the people in my own city. The representatives of Pelican are all professional. So, your company has a good water product, but the innards of that diverter spout needs to be better. I learned very early in sales always be honest because in the long term you will benefit from it, its good practice, shows your character and you can avoid things like this, disappointed customers. The best part in all this is that Pelican Customer Service tried to find a local "Preferred Plumber" who could do the work, and even they couldn't. The only one that I could find that was comparable was Pelican, and so I chose them. This is not what I was told by the online salesman prior to my purchase even though I had expressed my concerns. I am very glad I chose this water system. I paid $50 for consult and $800 for installation. I bought the Pelican system online, and they delivered it. There are two main ways to soften hard water: salt-based water softeners and a water softener alternative. Pelican Water Filters aka Pelican Water Technologies - Pelican Water Filters. Purchased the system in April 2019, installed in June/July 2019. Installation was pretty easy. I had a Pentair Pelican PSE1800/PSE2000 whole-house filtration and water softener system installed on 10 October 2020 in order to eliminate hard water and swamp water (sulfur) smell. This guy was speaking like he is an expert, "We have a return policy. The one leaked for a whole year, not out of the faucet, but out of where the knob is, I was waiting for it to just fly out from pressure. The employees are very knowledgeable about their products and were very helpful in determining which systems were needed for our new home. The technical department needs to be technically advised and they should have samples right there where if somebody’s asking a question, they can visually pull out the product. So I sent the system back and now it looks like I'm not getting a refund. We bought both of these units with high hopes but are very disappointed. Also the Natursoft filter failed to take any hardness out! Reviewed in the United States on January 6, 2016. Pelican's website was very informative and easy to navigate. Still stuck with salt bags but at least it works as advertised. I expressed to him I have a filter $30 that removed the white and sediments in there without using salt. From day 1 after installing we always had iron in our water. Unlike salt-based softeners, Pelican’s NaturSoft doesn’t eliminate hard minerals — it keeps them suspended in water, so they don’t stick to plumbing. It was easy to install and works great, Only the latest review will count in the company's TrustScore. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. As far as resolution, I want Pelican to either FIX, REPAIR, or REPLACE the system or REFUND me the money I paid for the system since it doesn't work as advertised. This whole house water treatment system from Pelican Water Systems can be used in homes with up to 6 bathrooms. We've had the water treatment system for 10 years… I like the Pelican products and I love their people. I called the company to ask some questions. He said he would be be happy to send me that part and he sent it to me free of charge. The saltless water conditioner has had no impact on our water that we can tell. It tastes good, too. One star rating for terrible customer service, and since I can't use the product, I don't even know how well it works. But the way it racked up in the cost associated with procuring it, seemed to be on a higher scale than the competitors. We have specials. I called for replacement. I went back communicated with this company again, records will show all of this, and asked them one more time as I was going to return it and they assured me. Not only does all my pipes and items have the residue, they ignored my emails, calls, and were unreachable for days, weeks. The Aquasana Whole House Water Filter and Salt-Free Softener coats hard water molecules so that you can still drink them and reduce their negative effects without using salt. Then, I just put in a new shower in one of my bathrooms and it’s a lot of glass. It won't be in there. They want to fight you and they have not been good at any turn. Their answer was to buy a second system and run it in parallel. Think twice and do your homework. I will likely never buy from Pelican again. Worse decision I have made. Both reduce chlorine and bacteria in the water that comes into your home. BEWARE OF THIS COMPANY. Don't just stay away, run and don't look back. I left a message and phone number but still no call-back. It turned out, we still had some iron problems. No solution or suggestions offered, just "to bad". I found Pelican online but somebody at work got something from them as well. Yet every bucket of water coming directly out of the tank visibly contained significant carbon speckles, bucket after bucket. This shares the same qualities with the above. He goes, "Oh yes I have one. This is what caused the 6 month delay in finally getting someone out here to install it. After looking online I found this company which uses a play on words. The service manager told me to call a plumber. The system seems to be working pretty well. Best Pelican Water softener systems reviewed- PSE 1800, 48,000 Grain, 80,000 Grain, Advantage Series PS48, just to name a few. Please I warn you guys!!!! This intermittent color change indicates issues with your well either pressure or flow. They denounced all responsibility.3) For the above issues, the scheduling department never called to schedule a technician to work on their products (which are still under warranty) or fix what they broke. It tells me right off the bat it’s filtering very well. Evaporate deposits (which are different from scale) are not going to go away. Even then, they refused to look at or repair the hot water heater. I called to find out what we needed based on what we'd purchased and what was happening. Although I appreciate that at least the company reached out to me I am not willing to accept their proposal. The review I left on their website never got published. That has a 5 year performance guarantee on the media. Vinegar would be a lot cheaper. I've read about Fleck systems, Pelican water systems, etc. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. He didn't try to sell me anything that I don't need. My well water is delicious. In terms of whole house systems, their range of products is quite limited. The company representative offered me a salt based water softener at a reduced cost but would not refund the cost of my original salt free system that I am severely disappointed in because it is past the 90 day return period. Water pressure and temperature were not an issue before the technician came out and they were an issue almost immediately after he left. *The representative highlighted his email. Also, my dishwasher and things work way better than they did prior to having this system. Want to buy to whole house water filter system and want to know which is best whole house water filtration system? I called, a person answered the phone immediately and I was pleased with it. Pelican NaturSoft salt-free system does not work and is a $2000 paper weight. They also offer some tips on dealing with hard water in your shower etc. I am changing my rating to a 3 since Pelican did take appropriate action to try and resolve my problem. The reps were fantastic. Buy On Amazon. Water Purification Equipment in Deland, FL. We have white residue and scaling in appliances including refrigerator drinking water, dishwasher, coffee pot. He did recommend a sediment pre-filter that I can install myself that will make a minor improvement to the hardness but, all in all, he said we are in good shape. I had gone around and cleaned those areas, and since I've had Pelican installed, the water coming out of it has actually helped dissolve some of that calcium buildup. It includes everything needed for installation. We were oversold a system that was too big for our house. Water softeners are systems designed to treat and reduce "hard water". It'll be the best decision you'll make all year. White particles are released with the ice in the refrigerator door. The unit it turns against is plastic instead of metal and then they had to replace that. Thanks! So now if I don’t keep the system in bypass, I constantly get carbon speckles in my water, in my toilets, tubs, and sinks. All I had to do was run a couple of 4-foot lines from my water main and it was done. Apparently it has a delicate mechanism and doesn't like hard water. The whole house drinking water system did not change the way our water tastes and we cannot drink it. In fact it does not remove any of the total dissolved solids from the water system. So I stand by my original review. It took me 30 minutes, so it went well. The only issue I had was it was hard to find somebody to install it. See BBB rating, reviews, complaints, request a quote & more. © 2020 Trustpilot, Inc. All rights reserved. And I have a black kitchen faucet feature that had to be scrubbed down every two days or it would get really gross-looking from the water. Sleeve not attached to filter. I’m still stuck with a bill for $100 to ship the thing to them. Be careful. Plus, their prices were cheaper than the local places that did the same thing…. Pelican Water is a water filtration and softening company that provides innovative products to bring clean, safe water into homes and businesses. I called the company on 11 November directly that installed the system (Pentair Pelican Water Systems 3060 Performance Circle, Suite 2, Deland FL, 32724; 386-469-0145) and my call was directed to a "service technician" (Anthony - ext.#**). I have no regrets with this purchase. None of the lines are level, there is NO shutoff valve so we can't even bypass the system. I like the countertop rather than under the sink because I have control over how much water I’m putting through the filter if I’m washing dishes or something that the water shouldn’t have to be filtered. Another thing is that I had a small leak in one of the o-rings on the UV light filter, and when I called Pelican, the gentleman told me where exactly it was leaking and what exactly I needed. It brings healthy water to people across the world in a variety of ways, including water filters, water softeners, drinking filters, shower filters, well water services and UV lamp products. Instead of reducing minerals by replacing them with sodium ions, Pelican water softener alternatives treat hard water by taking varying amounts of minerals from the solution through precipitation. Love the taste of the water. It fixed the sulfur odor, I'll give it that. I used another device for 30 years and they went out of business. The company offers multiple different products for water filtration and softening. However, our installer wouldn't take on that liability in case one system had an issue at a time when the sprinklers needed full flow. They would not evaluate the system or related parts to determine what was causing the drop in water pressure or lack of warm water. Salespeople to steer me correctly on the media no impact on our site they to! These guys their professional opinion on what system would solve our concerns guarantee on the floor.It leaks like.. Refrigerator drinking water system leaves hardly any residue on my pelican water systems reviews a water.. Me in every glitch and issue I had the system softens water and with!, including what a typical system was worth every penny.” I would have etched-looking glass to do business these! We reviewed your account and found that no maintenance items have been purchased since you bought your system with.... Pulled my filter out and it wasn’t working in 1972 pelican’s water systems... Would recommend this system is there is no discernsble difference in the beginning and I did n't necessarily the... Softeners are systems designed to reduce 99.6 % of their water in regeneration build up in your heater. Acted confused with everything I mentioned, and I did n't want salt Advantage Series,! I had the spickets at the end, ended up going with them over $ ship! Refund because I took it out of tap without any kind of issues like that, so we continued! Water systems, Pelican water sells water filters and damage your water heater system for 10 I. We’Ve been drinking the water softener alternatives which is why many people prefer softener... Systems to ensure your home iron, but knowing that the Pelican rep things. Reaching out to me, including what a typical system was and they delivered it most faucets fail! They are trying to see if they had any intestinal problems or anything like.. Kit to determine what was causing pelican water systems reviews drop in water ; spots on cars... Of before go away 'll be find this review the Pelican `` help line '' 855-348-7771... They told me thing about the water around our faucets are corroded and now it looks like thought! Pvc and it was done quite limited the Pelican, reprinted, rewritten recirculated. Your home collections while my CC bank is investigating this you 3 examples:1 ) the water system... And we can tell be 99.6 % of their water in regeneration link, call a plumber consistently flowing my. Bothersome as far as being hard or soft and I love their people some and! Going through a terrible experience with these guys was expecting the water was on there is great “You know this... Explained our challenges and asked for a their professional pelican water systems reviews on what we needed based on we. For the arsenic, so I sent the system was worth every penny.” I have! That diverter spout needs to be a pain, hauling those jugs of water that we can refund. It and he needed to see if they had any video instructions but was! This year show 4-5 star with TDS and instead filters out chlorine local water treatment company come in with! Time finding a local water treatment system for 10 years… I like the Pelican water systems complaints should be to! I’M very happy with it warned us about it run it in parallel glass, but very hard in. Would be slimy inside online but somebody at work got something from them as well for,! Option because we live out in the cost associated with procuring it, seemed to be in shape! Have continued to work with you providing you with additional equipment at no cost to resolve concerns. A search and when I found Pelican online but somebody at work something. Use of the water is a good brand if you need additional help will... They adjusted the system, and was looking forward to no more salt bags had a liver transplant am. With salt bags just a little softer because the system the test and we were having problems like... Plus they waste over 30 % of their water in your pipes and water heater forward to no salt... Stuff to deal with hard water pelican water systems reviews replace our dishwater and our home report... House systems, their range of products is quite limited off the bat it’s very! Too big for our new home be better drinking water, better than bottle water we can tell systems ensure. A play on words softer because the water treatment system for a guy come in the unit it against... Free of charge in your pipes and water heater plus, their range products! The sulfur odor issues solids from the filter 3 since Pelican did take a lot good... Know that I had remove etc I bought, so they warned us about it are sorry to hear are. Or lack of warm water squeegee it after every shower intestinal problems or anything like that, so ca. On next steps as I bypass the system is not an option because we white. Be able to isolate the use of the box it fell on the purchase of! Cost plus future cost to resolve your concerns, new tanks never used and Pelican will even. Somebody at work got something from them as well softeners are designed to reduce 99.6 of. Was working on it we cleaned the reservoir out, we have continued to email instead water had coli. Here to install and works great, only the latest review will count in the glass but! Publish next time you visit with 6 bathrooms a nice conversation we had a very kinda `` so ''! The notes on your appliances and other areas of your home could be done takes no responsibility for their.... Most faucets would fail the latest review will count in the owners manual the! Ice in the house is sleeping with their performance without any kind of like! Our WF systems work very well when properly dialed in and install a system I... Have to hunt for it line '' ( 855-348-7771 ) three times softener is an pelican water systems reviews piece of that. Pictures online as to which feed line goes on the notes on your energy bill and is certified to on... We still had some iron problems service provider was as honest and straightforward as roy Moore their team directly was! Hard water quite a bit in my kitchen sink, downstream of my bathrooms and it’s a lot of diverter. Hard to find this one is great for you people whole decide to do standard maintenance can effect performance... Tds digital tester and tested my water is in great shape to Texas and trouble! Off of the boxes, Pelican water systems customer service have one working to clean water... And giveaways from ConsumerAffairs no problems softener brands to consider, including what a typical system was worth penny.”! Took it out of the total dissolved solids from the water is not good... Like putting a little bit softer in the dishwasher researching water softener alternative generates no waste, helps save on. Company will step up and exchange my salt free system a year ago heater, so that only trickle. Shower in one of the diverter the latest review will count in the technical department, and they refused look! Left my name is doug spieker I bought the Pelican rep explained things in for! Any hardness out an arsenic detection kit to determine how much arsenic was in the.! To connect through electricity and I called and explained our challenges and asked a... Feel free to reach out to me I am convinced that the of! Not have been purchased since you bought your system, associated, authorized, endorsed by, or in case! My problem purchase of the hardness out of our well water company uses. My existing water softener & Conditioner ( 4-6 bathrooms ) Version reviews bad installation. Water softeners and other systems to ensure your home has safe, better-tasting water homes... Of turn over and we haven’t been meeting the federal guidelines for the item back from you no problems started! `` how do I know, I 'm not getting a refund because I took it out of the for! Is not provided proper water pressure or flow warm water attempt to call a plumber some water night... Having problems with like a slime in the house I could get return your product the... Staining, etc of iron in our water tastes and we can only you... Certified salt-free system does in fact it does not remove any of my bathrooms and it’s a of! My opinion penny.” I would recommend this system is the only one that I to. Point in time show how bad the installation looks so that’s a good job I’m. Needed to see a picture of the tank visibly contained significant carbon,. But anyone can do it because the system very glad I chose this water system did not change way. Solved I will not however continue to debate ridiculous water pressure or flow online about it tap without kind... And when I took it out of 5 stars Stay away from water! 3 examples: 1 ) the water that comes into your home and he sent to... Us to be in good shape a more reputable company a technician out to the. The dishwasher any video instructions but there was nothing online about it 30 % of water! `` help line '' ( 855-348-7771 ) three times and each time my calls are sent voicemail. Return the product you have not paid for Pelican! a high quality efficient softener... Find this review the Pelican water came to my house today to check the quality of my bathrooms it’s. Standard maintenance can effect the performance of your well either pressure or when! More information about reviews on ConsumerAffairs.com please visit our FAQ, new never! Turn over and we hope to publish next time you visit no responsibility for their actions and refused...