Workplace Demographics. BUS 272 - Organizational Behaviour - CH 1 study guide by sammiechan includes 32 questions covering vocabulary, terms and more. ... For corporate marketing goals, demographic data is collected to build a profile for the organization… schools, hospitals, churches, federal government agency), Individual level, group level, organization systems level, Individual differences, job satisfaction, motivation, empowerment, behaving ethically, Improving quality and productivity, developing effective employees, work-life balance, creating a positive work environment, responding to globalization, working in a multicultural world, A positive feeling about one's job resulting from an evaluation of its characteristics, Giving employees responsibility for what they do, Situations in which individuals are required to define right and wrong conduct (i.e. An organization can easily divide data into required categories, creating an effective marketing strategy for each of these demographics. 2.1 Doing Good as a Core Business Strategy: The Case of Goodwill ... Chapter 1: Organizational Behavior – Organizational Behavior a. organizational understanding b. organizational perspective c. organizational behaviour d. organizational research ANS: C PTS: 1 REF: p. 4 OBJ: LO1 BLM: Remember 7. Instead of reaching an entire market, a brand uses this method to focus resources into a defined group within that market. Customer demographics are categories of consumer populations that are relevant to a business' purposes, such as marketing and product design. Demographic segmentation divides the market into smaller categories based on demographic factors, such as age, gender, and income. Two suggestions: Help the team achieve small successes and provide training to increase abilities of team members. b. investigates the impact that individuals, groups, and structure have on behaviour within organizations. Organizational demography suggests that attributes such as age or the date of joining should help the organization in _____. What Is Demographics? not everyone wants a challenging job, so it depends on the person), OB looks at consistencies, OB looks beyond common sense, OB has few absolutes, OB takes a contingency approach. For these previously compiled factors, the tables show unweighted frequencies (the raw percentage of respondents to the volunteering for extra job activities, respecting the spirit), The lines between work and private life have blurred, creating personal conflicts and stress, An area of OB research that focuses on how organizations develop human strength, foster vitality and resilience, and unlock potential; focus is on how to exploit employee strengths rather than to dwell on their limitations (i.e. They have no need or opportunity to engage in collective work that requires joint effort, A group whose individual efforts result in performance that is greater than the sum of the individual outputs, Groups of 5-12 employees from the same department that meet for a few hours each week to discuss ways to improve efficiency, quality, and the work environment, Groups of 10-15 people who take on responsibilities of former supervisors. Teams that use computer technology to tie together physically dispersed members in order to achieve a common goal. Demographic, economic, natural, technological, political, and cultural forces form the _____ of an organization. It is a systematised body of knowledge in which facts are studied and analysed in a systematic manner. Demographic analysis can cover whole societies or groups defined by criteria such as education, nationality, religion, and ethnicity. Demography (from prefix demo-from Ancient Greek δῆμος dēmos meaning "the people", and -graphy from γράφω graphō, ies "writing, description or measurement") is the statistical study of populations, especially human beings. Contemporary demographic concerns include the “population explosion,” the interplay between population and economic development, Researchers use demographic analysis to analyze whole societies or just groups of people. Team members' knowledge and beliefs about how the work gets done by the team. It was created by Andrew Sutherland in October 2005 and released to the public in January 2007. Demographic data that makes up the profile is collected through multiple ways such as censuses, surveys, records, and registries in order to keep track of things such as population, births, deaths, relationship status, and more. Bonus and rewards systems are often set up to reward team performance. Organizational Behaviour Chapter 1-3 Flashcards | Quizlet Organizational behaviour is generally defined as a field of study that a. investigates how organizations effectively face competition. If you have to hire them, assign them to positions that don't require team work. Demographic changes are the dynamics in the quantifiable statistics of a given population. Trust must be established so misunderstandings don't arise, organizational support, timely information, proper equipment, staffing, administrative assistance, Need to provide leadership or to delegate it effectively. Reflexivity is a team characteristic of reflecting and adjusting the master plan when necessary, Translating the team's purpose into specific, measurable, and realistic performance goals. According to the European Commission, it is important, both at EU and national level, to review and adapt existing policies. Task conflicts can stimulate discussions, promote critical assessments and lead to better decisions. marketing concept. Edit Quizlet is an American online study application that allows students to study various topics via learning tools and games. Demographics is the study of a population based on factors such as age, race, and sex. Pay raises, promotions, and other forms of recognition should also be given to individuals who work effectively as team members. In this example the organization would like consumers to view it as green, yet it is unable to carry out policies that will help achieve that goal.) The term also refers to the study of such categories in a business context. A demographic refers to distinct characteristics of a population. A) supply chain B) macroenvironment C) marketing intermediary network D) internal environment E) microenvironment. Workshops can improve problem solving, communication, conflict management, negotiation, and coaching skills. 2. 1. Its mission is to build great learning tools for every student on the planet. Managing diversity refers to a range of management and leadership practices that aim to value diversity in the workforce and help an organization be more successful. Quizlet flashcards, activities and games help you improve your grades. Individual contributions should not be ignored. Most published statistics on the family are based on census or household survey questions and responses. Demographic characteristics include gender, generation, race and ethnicity, education, geographic region, and marital status. According to the demographic data requirement of an organization, age, gender, income, race, etc. Besides, social loafing increases, Managers should try to take into account whether or not employees want to work in a team setting, Teams should produce outputs greater than the sum of their inputs (exhibit 10-5), Establish and analyze the team mission, develop goals to achieve it, and create strategies for goal achievement. 3. Demographic structure of society - age Our mission is to provide a free, world-class education to anyone, anywhere. How to use demography in a sentence. phoning in sick to watch Harry Potter), The mix of people in organizations in terms of gender, race, ethnicity, disability, sexual orientation, age, and demographic characteristics such as education and socio-economic status, A performance measure including effectiveness and efficiency, The achievement of goals, "doing the right things" (i.e. Dell Canada's technical service lines are handled in India), Psychology - individual; social psychology - change; sociology - group; anthropology - society, Looking at relationships, attempting to attribute causes and effects, and drawing conclusions based on scientific evidence (i.e. Employees from about the same hierarchical level, but from different work areas who come together to accomplish a task. For any hospital or medical organization, patient Demographics are one of the most important factors. Originally created by high school sophomore Andrew Sutherland to study high school French vocabulary. Learn organizational communication with free interactive flashcards. giving an inflated performance evaluation to an employee they like), The study of moral values or principles that guide our behaviour and inform us whether actions are right or wrong (i.e. Quizlet trains students via flashcards and various games and tests. Which of the following is most likely a characteristic of Generation Xers? Demography seeks to understand population changes by investigating such demographic components as gender, age, ethnicity, home ownership, mobility, disabilities, language knowledge, employment status and location. Ability of team leader also matters, Dimensions of personality identified in the Big Fiver personality model, specially Conscientiousness, openness to new experiences and agreeableness (chapter 5), Exhibit 10-4 Nine potential team roles are necessary for successful work teams. Demographic data is often gathered by census organizations, both government and private, which may use the data for research, marketing, and environmental and human development. Performance Evaluation and reward system: Management should implement individual rewards for exceptional contributions and rewards for the entire group for positive performance. 2. Also, team that resolve conflict by discussing the issues were more effective than teams that focused on personalities and what was said, Effective members eliminate social loafing by making team members individually and jointly accountable for the team's purpose, goals, and approach. managing group meetings and conflicts or if a hospital manages to achieve higher output from its present staff by increasing the number of staff-patient contacts per day), Voluntary or involuntary permanent withdrawal from an organization, Discretionary behaviour that is not part of an employee's formal job requirements, but that nevertheless promotes the effective functioning of the organization, going above and beyond bettering the organization (i.e. How demographic changes will impact organizations and managers How demographic changes will impact organizations and managers. getting a good mark on the group project or if a hospital meets need of its clients), The ratio of effective work output to the input required to produce the work, least amount of resources to achieve the goal, "doing things right" (i.e. Team should have confidence in themselves. A group that interacts primarily to share information and to make decisions to help each group member perform within his or her area of responsibility. generational diversity focuses on among generators and focuses on the environmental forces that influences individual values, beliefs, and behaviors. Excessive members negatively affect cohesiveness, mutual accountability, and communication. Globalization also means that countries of the world subscribe to the rules and procedures of the WTO or the World Trade Organization that oversees the terms and conditions of trade between countries. what is communicating style and how does it relate to diversity? What is generational diversity and what are some examples of the preferred communication style generation. can be adjusted and implemented. Too low or too high conflict levels lead to negative performance. Demographic information refers to the statistics that describe a population and can be used to divide that population into different groups. Context: The four contextual factors related to team performance are: adequate resources, leadership and structure, climate of trust, performance evaluation and reward system, Includes variables on how the team should be staffed, The four contextual factors related to tam performance, It sets limits on what members can do and effectively accomplish as a team. Demographic and Cultural Diversity. Demography definition is - the statistical study of human populations especially with reference to size and density, distribution, and vital statistics. The health care organization must ensure that the grievance process is culturally and linguistically sensitive and capable of resolving cross-cultural conflicts. Date of Birth 2. common research methods and studies used in OB), Questionnaires and interviews in sample populations, Statistics that pool results of different studies, Basing managerial decisions on the best available scientific evidence (i.e. Don't hire individuals who do not possess team skills. B) They comprise a … Specially important in multi-team systems, It facilitates cooperation and reduces the need to monitor each other. Standard Demographic Approach. A group that interacts primarily to share information and to make decisions to help each group member perform within his or her area of responsibility. The family is generally recognized as an element of a broader kinship network that links ancestors and descendants of a person. Following are the categories that define patient demographics. what is psychological empowerment quizlet Menu. When common purpose has been established and accepted by the team, it provides direction and guidance under all conditions. They have no need or opportunity to engage in collective work that requires joint effort Similarity of mental models among team members is important to avoid fighting, and maintain focus on the task at hand. Some examples of demographics are age, sex, education, nationality, ethnicity, or religion, to name a few. A) They are born between 1977-2000. Demography possesses all the above noted elements of a science which can be described as under: 1. Keep in mind that the best selection may not be the most talented candidate if he/she lacks team skills or refuses to be a good team player, Provide resources to allow individuals to experience the satisfaction teamwork can provide. Demographics is the study of a population based on factors such as age, race, and sex. Quizlet is a learning platform that uses activities and games to help students practice and master what they’re learning. This article is based on the eBook “Managing Diversity” written by Janet Sayers. The Census is the most important tool when it comes to tracking this data. A field of study that investigates the impact that individuals, groups, and structure have on behaviour within organizations, and the aim is to apply such knowledge toward improving organizational effectiveness, A consciously coordinated social unit composed of a group of people, functioning on a relatively continuous basis, to achieve a common goal; all about you working with others in organizations (i.e. Demography, statistical study of human populations, especially with reference to size and density, distribution, and vital statistics (births, marriages, deaths, etc.). Which Of The Following Is A Characteristic Of A Mechanistic Organization Quizlet According to the Chinese Spiritual Life Survey of 2007 and the Chinese General Social Survey of 2009, Christianity is the religious identity of 3.2% of the population of the region; and Chinese ancestral religion the professed belonging of 2.36%, while a demographic analysis of the year 2010 reported that Muslims comprise the 0.91%. This helps teams maintain its focus (As per previous discussions, said goals should be challenging). Demographics are statistical data that researchers use to study groups of humans. Therefore, it is important for individuals to know what each one is responsible for on the team, Hiring team players. Choose from 500 different sets of organizational communication flashcards on Quizlet. Organizational change is often a response to changes to the environment. However, research shows that elements of diversity only interfere with team performance in the short term, Generally speaking, most effective teams have five to nine members. - demographics - traits and characters - beliefs and values. However, success is not consistent and these groups typically don't handle conflict well. If that is not possible, train them to acquire such skills. B) macroenvironment. The European Union is facing unprecedented demographic changes (an aging population, low birth rates, changing family structures and migration). It has its own theories like the Malthusian Theory, the theory of Demographic Transition, etc. Organizational demography suggests that it can help predict turnover based on increased conflict among those with dissimilar experiences. Quizlet is an American online study application that allows students to study various topics via learning tools and games. It was created by Andrew Sutherland in October 2005 and released to the public in January 2007. Often one person plays more than one role, Proper leadership can improve performance on diverse groups, and cultural diversity can be an asset for variety of viewpoints. Home; About; Partners; FAQ Before setting up teams, managers should ask themselves: Can the work be done better by more than one person. Gender 3. Khan Academy is a 501(c)(3) nonprofit organization. doctors make decisions about patient care based on the latest available evidence), A gut feeling not necessarily supported by research, An approach taken by OB that considers behaviour within the context in which it occurs, "depend on the situation" (i.e. independent variables are engagement, hope, optimism), To survive increased competition, companies have to reduce costs, increase productivity, and improve quality, Hiring a 3rd party company to do something for you; offshoring - foreign country with lower labour costs; nearshoring - nearby country (i.e. (The marketing concept is the idea that an organization should (1) strive to satisfy the wants of consumers (2) while also trying to achieve the organization's goals. Examples of demographic information include age, gender, race, income, marital status, employment status, nationality and political preference. 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